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Entergy

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Entergy Empty Re: Entergy

Post by trout Sat Nov 19, 2011 1:45 pm

Never had an estimated bill here in the village. Did when I lived in Memphis. Just check your bill it will show last months reading and the current reading and how many days in cycle and KWH used since last reading. Anyone else ever have a problem with this?

trout

Posts : 180
Points : 190
Join date : 2011-03-05

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Entergy Empty Re: Entergy

Post by Paul2CV Sat Nov 19, 2011 10:52 am

Hi trout,

From Entergy's own website:

Q. Why is my meter not read on the same day of each month?
A. Generally, your meter is read on the same day each month. Each meter is allocated to a daily reading cycle. Weather and the seasons may put our meter readers behind schedule. We do not read meters after dark, so on bad weather days and short daylight days (e.g., December), or due to limited access to your meter (a locked gate for example), we may fall one-to-three days behind in making the reading. After the meter is read the readings are checked to ensure their validity, and then approved for billing.

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Q. Why does my electric bill sometimes state that it is estimated? What does this mean? How do you correct your estimation errors?
A. On occasions Entergy must estimate your meter reading because of bad weather (major storm) or your meter was temporarily not accessible (locked gate or dog in the yard). Estimation involves the use of prior usage information and a prediction model to estimate what your meter readings would be under similar circumstances. If your reading was underestimated or overestimated, it will be corrected with the next actual meter reading. Because the meter reading determines your electric bill's usage and is a factor in determining the billed amount, estimating your usage is what we mean when your bill states it is "estimated".

I just think it happens more than they admit.

Paul2CV

Posts : 1065
Points : 1844
Join date : 2010-08-17

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Entergy Empty Re: Entergy

Post by trout Sat Nov 19, 2011 10:02 am

WRONG I see my reader almost every month.

trout

Posts : 180
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Join date : 2011-03-05

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Entergy Empty Entergy

Post by Paul2CV Fri Nov 18, 2011 10:10 pm

Hi Forum, UY

Has anyone out there worked for Entergy or know their meter reading practices? I would bet even money that they only read the meter one out of three times and estimate the other two.

Paul2CV

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Join date : 2010-08-17

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